Customer Service Info
For customer assistance:
Call us at 1-800-SCHOLASTIC (1-800-724-6527)
Monday – Friday: 6 a.m. to 11 p.m. CT
Saturday: 8 a.m. to 5 p.m. CT
Write to us at
TrollCarnival Book Clubs
P.O. Box 3730
Jefferson City, MO 65102-3730
If you are not completely satisfied with any item, you may request a full credit or refund.
To return an item simply fill out the “Problem with this Order?” section on the back of your packing list and mail to:
3030 Robinson Road
Jefferson City, MO 65111
If you do not have the packing list, write a note that includes:
- Teacher name
- Customer number
- School name and address
- Whether you wish to exchange the item, or receive a credit or a refund
If parents are returning an item, they should attach a note that includes the teacher name, school name and complete mailing address.
Returns take approximately 46 weeks to process.